Returns Policy 

 

 

Any item ordered online can be returned for a full refund. Please complete the returns form and return items with 14 days of receipt of order.  Returns must be in original condition and with all tags attached. This does not affect your statutory rights. 

 We reserve the right to refuse any item returned in used condition which includes washing the item.

 

Free Returns

You will find a Royal Mail returns label in with your order. Please stick this on your parcel and post it at any post office. They will give you a receipt for this as it is a tracked service.

Refunds

Your refund will be processed within 10 days upon receipt of the returned item/s although during sale or holiday periods this may take slightly longer. The refund will be issued to your original payment method, either via card or Paypal.

Exchanges

We can only exchange items for another colour or size of the same item. If the required size or colour is out of stock you will be refunded. If you wish to purchase a different item please return your item for a refund and place a separate order.

Boutique Returns

Any item purchased in our boutique can be returned to the store for a full refund or exchange with 14 days of purchase.

Faulty/Incorrect Items Received

Please contact: customercare@manukalife.com who will advice you on how to return the items.